Kevin Meinert, Esq.
Founder of StaffUp
We are experts at building out scalable outsourced business operations worldwide, available 24/7.
As a founding partner at content delivery network startup, MaxCDN (acquired by StackPath) it was critical for my team to develop a 24/7/365 technical support team to service clients around the world. After researching options for staffing entirely out of the company’s headquarters in Los Angeles, we found the talent and budget to be insufficient for the 24/7 operation that was necessary. So we designed a new solution; we identified in-country managers and staffed up full-time teams across Asia and Europe to perform billing, technical support and some NOC and engineering roles. This approach was highly cost-effective and pivotal in providing the customer service excellence that led to the company being acquired by StackPath. StackPath continues to use this system and has increased profits consistently year over year.
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