We monitor and engage customers on all channels they communicate with your company
Live chat allows customers to communicate with the support team immediately and get their questions answered while they’re browsing your site.
Email remains a primary tool for managing customer relationships. And it’s important to respond and resolve customer inquiries quickly.
Phone remains an important and effective customer engagement solution, so we staffup with experienced support agents that can engage clients effectively over the phone.
We monitor and manage the communication with your clients on the social media channels relevant to your company.
Processes we support